Crisis management is the process of preparing for and managing any disruptive or unexpected situations that affect your business, stakeholders, employees, customers, and revenue.
Crisis management is the process by which an organisation deals with disruptive and unexpected events that threaten to harm the organisations business, operations' or stakeholders. It is considered to be the most important process for an organisations sustainability.
In contrast to risk management, which involves assessing potential threats and finding the best ways to avoid those threats, crisis management involves dealing with threats before, during, and after they have occurred. It is a discipline within the broader context of management consisting of skills and techniques required to identify, assess, understand, and cope with a serious situation, from the moment it occurs to the point that recovery starts.
A crisis management strategy is the collective framework of decisions and options that an organisation makes to respond to a crisis (or the perception of one). The goal of any crisis management strategy is to position a business so it can withstand any undesired event.
Crisis Management Strategies are high level and represent a broad vision and approach, while tactics, procedures and plans are operational and action oriented. Defining a strategy should precede any step in crisis management planning, as the strategy sets the foundation for further planning. Any strategy must be designed to facilitate a range of unknown future scenarios, a strong strategy enables organisations' to be flexible and agile in a crisis. Once a strategy has been determined the resources required to support the strategy must be identified and implemented.
A contingency is most often a term that refers to a negative event that affects an organisations' reputation, financial health or ability to operate either effectively, or at all. Examples of a negative event include fire, flood, explosion, terrorist attack, data breach and a major IT network failure.
Contingency plans are an essential part of a businesses continuity strategy as they ensure the organisation is prepared for any eventuality. Many larger businesses and government entities create multiple sets of contingency plans so that potential threats are researched and response procedures implemented and practiced pior to a crisis occurring.
Contingency planning is a proactive strategy, whereas crisis management is a reactive strategy. A contingency plan ensures a business is prepared for what may come; a crisis management plan empowers a business to manage the response after the incident occurs.
The provision of information, analysis, and associated services with the aim of enhancing the understanding of process safety risks, controls, opportunities, and mitigation strategies facing businesses, governments, and organisations across various industries.
Crisis management is a vital processes for preparing, responding to, and recovering from unexpected events, from natural disasters to public crises. We provide essential insights into effective response and recovery strategies, with a strong emphasis on business continuity.
Accident and incident investigations are essential processes for uncovering the root causes of unexpected events in various settings, from workplaces to industrial processes. With our valuable insights into why the accident or incident occurred, you can focus on the prevention and improvement.
We specialise in delivering bespoke front-end and back-end solutions tailored to the unique needs of our customers and clients. Whether you are a small business looking to streamline operations or a large multinational corporation seeking scalable systems, we provide innovative and robust solutions designed to support your success.
Our expertise spans the design, development, and implementation of high-quality desktop applications, web applications, and mobile applications. We ensure that each solution is crafted to fit seamlessly into your operational framework, aligning with your specific goals and requirements.
At the core of our approach is a commitment to quality and longevity. Our applications are built to not only meet your immediate needs but also adapt and evolve with your business, standing the test of time in an ever-changing technological landscape. With our solutions, you gain the tools to stay ahead of the curve and drive lasting growth.
With a commitment to excellence and a wealth of expertise, Mirabusiness offers a diverse range of essential consultancy services, including Accident and Incident Investigations, Risk Management, and Emergency and Disaster Management.